Specifications:
* Features 90 minute fire rating and comes complete with terminal block and pre-fitted spring clips.* Terminal Box Supplied
* Bulb Type: GU10
* Waterproof: IP20 / IP65
* Fitting Color: White / Satin Nickel / Chrome
* Height: 117mm (4.6 Inches)
* Diameter: 80mm (3.1 Inches) for fixed, 90mm (3.54 Inches) for tilt
* Cutout: 70mm for fixed, 80mm for tilt
* Voltage: 240 Volts
* No Transformer Required
* Complies with BS EN60598, BS5250, BS476 Parts 20, 21 & 23
GU10 Bulb (4 free bulbs of a set)
* Leds: 5W / 7W GU10 Led
* Socket: GU10
* Wattage: 5W / 7W
* Lumen: 400-450lm for 5W, 560-630lm for 7W
* Beam Angle: 120°
* Voltage: AC 220-240V, 50 / 60Hz
* Size: 50*53mm
* High CRI: >80Ra
* Lamp Body: Aluminium,Plastic
* Color Temperature: 3000K (Warm white) / 6000K (Cool white)
* Dim: NO
* Certifications: SAA & CE & ROHS
* Size For Neck: 16mm
* Life-span: 25,000hours
- Buyer’s paypal postage address is the ONLY postage address we use for the delivery. It is buyers’ responsibility to check the accuracy of the delivery address.
- Items will be sent from London and the delivery time is usually 2-6 business days to most areas in Britain.
- Please understand that the Delivery time is estimated by shipping carrier. we cannot guarantee delivery times and cannot be held responsible for any delays outside of our control.
- Tracking number is available for most of our items, but there may be a few smaller items that are not available for tracking service.
- Express post service may also available and please contact us if you need it.
- Our main method of payment is PayPal as it offers protection to the buyer and is regarded by many as one of the safest methods to pay online.
- we will send items to you within 1-2 business days after the payment is cleared.
- If you're not already a PayPal member, signing up is easy!
- If you have any questions or ask a bulk buy offer, please contact us via ebay message.
- 12+ months warranty will apply to all our products unless the corresponding listing states otherwise.
- Most of our items are great, but we all know that not all items are perfect. If items are defective, damaged or show any symptoms of operation failure during the warranty period, please contact us and we will help solve the problem.
- Customers need to send photos or videos to us to show the problem first, so that we can advise further according to our policy below:
- New replacement or full refund will be offered for item which shows a serious problem and cannot be fixed.
Replacement or full refund will be offered for items within 30 days of buying.
Replacement or refund will be sent to buyers after the returned products back in our warehouse. - New parts or partial refund will be offered from China for items shows problems that can be fixed or for items missing parts.
- Negotiation can also be made between customers and us if customers want other solutions.
- New replacement or full refund will be offered for item which shows a serious problem and cannot be fixed.
- Return and exchange are available if buyers bought the wrong items or change mind and wish to return item for refund
or exchange. (Please notice us within 14 days of receiving item. The item itself must be in its original state and won’t affect our selling it again. The item must retain all original and external package. Buyers need to burden the postage fees)
- We strives to make our item description and ads as accurately as possible. Whilst all care is given, any errors or omissions in the item details are unintentional. We reserve the right to explain and correct any errors or omission when we are aware of it, including the wrong price, quantity and other details.
- There may be a little difference between the products you received and lights showed in the listing, as we will keep updating it and make it better. We are not obliged to inform customers of the small updates on the lights, as they will have no effect on the performance of the lights.
Handing time: 1 working day
Delivery time: 2-8 working days
Inventory location: Germany or United Kingdom.
Fixed Postage for per order, ships from Germany when the consignee is in the EU, ships from United Kingdom when the consignee is in the UK.
- Germany : Free postage, 2-3 working days by DHL
- United Kingdom: Free postage, 2-3 working days by Royal Mail
- Croatia: €4.00 EUR, 3-8 working days by DHL International Packet
- Luxembourg: €8.00 EUR, 3-8 working days by DHL International Packet
- Austria: €5.00 EUR, 3-8 working days by DHL International Packet
- Italy: €8.00 EUR, 3-8 working days by DHL International Packet
- France(exclude 971-976,986-988): €7.00 EUR, 3-8 working days by DHL International Packet
- Poland: €4.00 EUR, 3-8 working days by DHL International Packet
- Ireland: €6.00 EUR, 3-8 working days by DHL International Packet
- Estonia: €5.00 EUR, 3-8 working days by DHL International Packet
- Finland: €9.59 EUR, 3-8 working days by DHL International Packet
If the above information is not available for your country please contact us.
Email: support@alussolighting.com
30 Day Money Back Guarantee
Alussolighting.store are proud to offer a 30 Day Money Back Guarantee return policy on all purchases. If you purchase a product and don't like it, you have 30 days to arrange a return. Customers wishing to exercise their 30 Day Money Back Guarantee need to contact our Customer Support Team(support@alussolighting.com) with their order number. When a refund occurs shipping costs are not refundable.
Return Policy
To be eligible for a return, your item/s must be unused, in the original packaging and in a resell-able condition. To arrange a return please submit a request with your original order number and reason for the return. Unfortunately, Alussolighting.store will not cover the cost of return shipping.
Exchange Policy
If you bought the wrong order when you placed the order, you will be responsible for all the shipping charges. We do not bear a replacement fee. If the items you receive do not match the order, we will bear all the shipping costs. You only need to send the goods back to us, and we will replace them for you free of charge.
Once your item/s are received and inspected, we will send you an email to notify you that we have received your returned item/s. If the items are in an acceptable condition a credit will be applied to your original method of payment. The refund can take up to two weeks to appear on your statement.
When you return an item, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item and cannot refund returned orders which we don't receive.
NOTE
- For non-quality related issues beyond 30 days, returns will not be processed.
- Limited-time offers and seconds can not refund the price difference.
- Please check the product before returning, return the product does not match, we have the right to refuse to refund.
- Returns must include all accessories and original packaging.
Warranty
Alussolighting.store warranty obligations for the product you have just purchased (the "Product") are limited to the terms set forth in this document. Alussolighting.store warrants the Product against defects in materials and workmanship for a period one (1) years from the date of original purchase ("Warranty Period") . If a defect arises and a valid claim is received by Alussolighting.store within the Warranty Period, at its option, Alussolighting.store will repair the Product or exchange the Product with a functionally equivalent new product. Alussolighting.store warrants repaired Products and replacement products provided hereunder against defects in materials and workmanship from the date of the repair or replacement for ninety (90) days or, if longer, for the remainder of the Warranty Period. If the Product is exchanged, the replacement product becomes your property and the Product becomes Alussolighting.store property. When a refund is given, the Product becomes Alussolighting.store property.
Exclusions & Limitations
The warranty policy applies only to products you purchase in Alussolighting.store. This warranty applies only to the normal use of the Product, normal wear and tear excepted, in accordance with written use instructions, if any, provided with the Product (either in writing or through a hyperlink to such instructions). This warranty does not apply to damage caused by accident, abuse, misuse, or modification of the Product.
No Other Warranties
To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied.Warranty & Returns
Damages Limitation
To the maximum extent permitted by law, Alussolighting.store is not responsible for direct or for special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including without limitation any costs of replacing personal property, or costs of recovering or reproducing any program or data stored in a device used with or carried in the Alussolighting.store product
Consumer Protection
For consumers who have the benefit of consumer protection laws or regulations in their country of purchase or, if different, their country of residence, that cannot be disclaimed as set forth above ("consumer laws"), the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer laws. To the extent that liability under such consumer laws may be limited, Alussolighting.store liability is limited, at its sole option, to replacement or repair of the product.